We aim to process your order and pass it on to the supplier as soon as we receive it so that you get it by the estimated delivery date provided. 

If it's at the picking stage or courier pickup has already been arranged then it may be too late to cancel. Depending on when the order was placed we will try to cancel it for you and confirm if this has been successful or not.

If it is too late to cancel your order pre-delivery, then you will have to return it by following our Returns Process. You have 14 days after you receive your order to cancel.