Do You Offer Free Delivery?
We do! All orders over £50 get free mainland UK delivery.
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Where do you deliver?
We deliver to Mainland UK only. (We currently do not deliver to the Isle of Wight, Northern Ireland, Highlands or overseas). 
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What are the delivery options?
The delivery option available for your order will be shown at the checkout. The cost and timeframe will vary dependent on the basket contents and delivery address.
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How long will my order take to be delivered?
Delivery timescales vary based on the item and postcode. Some of our products can be delivered as quickly as 2 working days. For made-to-order products, there may be a few weeks lead time. Estimated delivery timeframes will be outlined on the checkout...
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Can I specify a delivery date?
Orders are processed and dispatched as quickly as possible. We aim to get your order to you within the timeframe stated on the checkout.   If you have ordered a large/heavy or high-value item that requires someone to accept the delivery, you may...
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Can I choose which courier delivers my order?
The courier/delivery company varies between the items ordered and size. At the moment we don't have the option to specify which courier/delivery company is used for deliveries. 
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What if I'm not home to accept delivery?
Depending on the item ordered and the courier/delivery company delivering your order. Most couriers will try up to 3 times to deliver. Some may take it to a local depot/local post office for you to collect within a certain amount of time. If you do not...
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How much is delivery?
Delivery costs and timescale vary depending on the size, weight and address. Our base delivery information can be found here.
If your product/s have the option ...
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How are delivery dates calculated?
We quote our deliveries in working days (Monday to Friday). This excludes public holidays and weekends. 
For example, if you place your order before midday on Monday 24th of July with a 5 working day delivery, your delivery should arrive by...
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What couriers do you use?
The courier/delivery company varies between products and suppliers. 
As an example, for small/medium goods, your order may be delivered by Royal Mail, Yodel, DX, APC, FedEx, UPS, EVRI and DHL. 
For large/heavy goods, your order may ...
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Can I change the delivery address for my order?
We process orders as soon as possible after payment. If your order has already been passed on to the supplier it may be too late in some cases to change the address, but we will try. If your order is yet to be processed by us, we should be able to amend...
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