What Payment Methods Do You Accept?
We accept payment from most major Credit and Debit cards as well as Klarna, Apple Pay, Google Pay and PayPal.
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Why Was My Payment Declined?
If you're getting an error whilst trying to pay. Try using a different payment method. If you are still struggling, get in touch with our customer service team, who can help resolve any issue you may have.
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How do I use a voucher / discount code?
Once you've added all of your items to your basket, head over to the Checkout page.   You will find the discount field section under Order Summary at the top of the page. Click 'Apply Discount Code' and a field to enter your code will appear. &...
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Why is my voucher / discount code not working?
Your code may not work for a few reasons:   - Please check that the code you are trying to use is valid for the item/s you have in your basket. - Make sure that you're not trying to use more than one code per transaction. - The code you have...
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Will I be charged VAT?
All of our products are VAT inclusive, which means the price you see on the product and the Subtotal on checkout is what you pay for the product. The VAT will be shown on a separate line as Tax, but don't worry, this is not extra- it has simply been ...
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