If your refund is from a returned order/item, this will only be processed once your returned item/s have been received back and inspected. This can take up to 10 working days from the date the return was received (not sent or collected). If there are any issues or delays we will be in touch.

Once your refund has been completed on our end you will be notified via email, from this point, it should take up to 5 working days for it to go back to your original payment method, processing times will vary depending on your bank. (PayPal refunds can take up to 30 days).