We're sorry to hear that you are having problems when trying to checkout or using any part of our website. Please try the following steps to hopefully resolve any issue you are having:

- Refresh the page
- Clear cache/cookies in your browser settings
- Try using the website via a different internet browser
- Try using a different device to complete your purchase
- Check that your internet connection is stable

If these steps don't work, please get in touch with our customer service team via email at [email protected] or our contact form and provide as much information as you can in order for us to diagnose the issue and help you.