The password reset email will only be sent if there is an account associated with that email address. We will send a welcome email after sign-up to the email address you used on sign-up.

Please check:
The email address you entered for the reset link is correct and the one you received the welcome email to. If unsure, request the password reset link again.
The junk/spam folder, sometimes emails may end up there by mistake.

If you've not received the reset password email after 20 minutes, please get in touch with us via email at [email protected] or our contact form from the email address the account should be registered under.