What are your support opening hours?

We are here to help you Monday - Friday 9AM to 5PM.

We aim to respond within 1-3 working days, (we can usually respond within a few hours).

To help us respond as soon as possible, please include all information, along with relevant photos in your initial contact. To enable us to get back to all of our customers as quickly as possible, please only email us once and refrain from sending multiple emails/calling as this will delay our response. 

We will get back to you once we have a resolution/response from the supplier (if applicable to the query raised).

 

Please note we are closed on weekends and public holidays.

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